Returns & Exchanges

At 4BLANC, we stand behind the quality of our professional beauty equipment and offer a 30-day satisfaction guarantee for all unused products in their original packaging. We aim to ensure your salon or studio is equipped with the best, and our streamlined return process reflects our commitment to your professional success.

Return Process

• 1.
  Initiate Your Request

  Contact our support team via the online portal or email with your order number and reason for return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Equipment

  Securely pack the item in its original 4BLANC box, ensuring all filters, power cables, and mounting accessories are included to avoid restocking fees.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location, keeping a copy of your tracking number for reference.

• 4.
  Inspection and Refund

  Once our technicians verify the unit's condition at our warehouse, your refund will be processed to your original payment method within 5-7 business days.